Company Standards
We're proud of the relationships we have with our customers and partners. Our goal is to create a difference in healthcare for the NHS and Private Hospitals. With BioSpectrum, you can expect fast response times, efficient and on-time delivery, and a great customer experience. Here are some of the ways we're ensuring high company standards to deliver the best customer experience.
ISO 9001
At BioSpectrum we have two main goals: to provide high-quality products and to achieve complete customer and client satisfaction. We strive for this by consistently providing products and services that meet customer and regulatory requirements. We're proud that customers often say we go above and beyond what is required and expected of us.
ISO 14001
We have also become ISO 14001 compliant. To make sure that our customer knows that we are doing our very best to be friendly to the environment.
Product Evaluations
BioSpectrum supports healthcare professionals in finding the best medical products for them. Understand and compare the medical devices on offer with a personal free consultation. Find out from our expert team how upgrading your portfolio could give you and your patients a better experience. We're also the only UK-based experts in Piezotome, the gold standard in rhinoplasty, and Finalist for Surgical Product of the Year 2021 (Aesthetics Awards).
Committed to Our Customers and Community
BioSpectrum is committed to supporting the communities where it works, generating work opportunities for the local population, and sourcing materials as local as possible to keep the carbon footprint as low as possible.All suppliers are selected on their sustainability credentials as a key factor. It is ensured that they share BioSpectrum’s approach to recycling, repurposing, and ethical and environmentally sustainable sourcing.
Quality Objectives
Procurement
We are always improving the on-time delivery performance from our suppliers. We aim to always have every product in stock. Please contact us to order.
Logistics
We aim to deliver your product within 48 hours of order. We check our emails regularly and have set up an automatic collection system from DPD.
Customer Services
All orders are packed with care and accuracy to ensure your parcel arrives correctly. They're also double-checked by our team.